Terms of service
Terms of service
Last updated: November 12, 2026
These terms apply when you use giftdate.co, place an order, or open a reading page we host. By ordering, you agree to them. If you don’t agree, please don’t order.
1. Who you’re dealing with
This store is run by giftdate.co, referred to here as “giftdate”, “we” and “us”. Contact: hello@giftdate.co.
2. The product
We sell a personalized soy candle. You give us a recipient’s first name, birth date, birth time if known, and birthplace. We compute their natal chart from that information, print a label showing the chart and ship the candle. The label carries a QR code that opens a web page with the full reading and your note.
The label is the only personalized part of the physical product. There is no printed card or insert; your note appears on the reading page, and the label says who the candle is from.
The candle is made and shipped on our behalf by our production partner and its candle maker in New Hampshire. Product facts are given on the product page. The product images on the store are renders of the label on the jar, not photographs, until we replace them.
3. Ordering
You must be 18 or over to order. The store ships to US addresses only.
Prices are in US dollars and exclude sales tax, which is calculated at checkout where it applies. Shipping is $4.95 per order and free on orders of 2 or more candles. We may change prices at any time; the price you pay is the price shown when you place your order. We may run price tests, which means different visitors may see different prices for the same product.
An order is accepted when we send the order confirmation email. We can refuse or cancel an order before it ships, for example if we suspect fraud, if the personalization can’t be produced, or if there was an obvious pricing error, and we’ll refund anything you paid.
4. Your responsibilities for what you enter
You’re responsible for the accuracy of the name, birth date, birth time, birthplace, note and sender name. We make the candle from exactly what you enter. We check every chart before it prints, but we can’t know whether a date or place is the right one for that person.
You confirm that you may share the recipient’s details with us for this purpose, and that your note doesn’t contain anything unlawful, defamatory, threatening or hateful, or anyone else’s private information. We can decline to print or publish a note that does, and will contact you.
You keep the rights to your note. You give us permission to show it on the reading page and the sender name on the label, which is what it’s for. We don’t use notes for anything else.
5. Changes, cancellations and refunds
Our refund policy is part of these terms. In summary: you can change or cancel until the label prints; after that the personalized candle can’t be returned for change of mind; we reprint or refund free for damage in transit, loss, or an error of ours on the label; and we recompute the reading page at no charge if a birth time turns up later.
6. Delivery
Delivery times on the store and in emails are estimates. We’re not responsible for delays caused by carriers, weather or events outside our control, though we’ll help you chase a late parcel. Risk in the goods passes to you on delivery to the address you gave. Our shipping policy is part of these terms.
7. The reading page
The reading page is included with each candle at no extra charge, with no account. It’s hosted at an address on r.giftdate.co encoded in the label’s QR code. Anyone with the address can open it. We intend to keep each page online indefinitely, but we don’t promise it will be available forever or without interruption; if we ever retire the service we’ll give at least 90 days’ notice on the store and offer a downloadable copy. You or the recipient can ask us to remove a page at any time.
The reading, the label design, the chart artwork and the text on the store are ours or our licensors’. You and the recipient may read, print and share the reading page for personal use. Please don’t copy it for commercial use or present it as your own.
8. About the astrology
The chart is computed from published astronomical data, and we take care to get it right. The reading interprets that chart in the tradition of Western astrology. It is offered for reflection, conversation and enjoyment. It is not a prediction, and it is not advice of any kind: not medical, psychological, financial, legal or relationship advice. Don’t make decisions based on it. If you think a planetary position is wrong, tell us and we’ll check it.
9. Candle safety
A candle is an open flame. Burn within sight, on a heat-resistant surface, away from drafts, children, pets and anything that can catch fire. Trim the wick to about a quarter inch before each light, don’t burn for more than 4 hours at a time, and stop using it when about half an inch of wax remains. Follow any safety label on the jar. We’re not responsible for damage or injury from a candle that isn’t used in line with these precautions.
10. Liability
To the extent the law allows, our total liability for any order is limited to the amount you paid for that order, and we’re not liable for indirect or consequential losses such as a missed occasion. Nothing in these terms limits liability that can’t be limited by law, including for death or personal injury caused by negligence, or your rights under consumer protection law where you live.
11. Using the store
Don’t scrape the store, probe or interfere with the reading host, attempt to guess reading page addresses, or use the site for anything unlawful. We can block access from anyone who does.
12. Privacy
Our privacy policy explains what we collect and why, and is part of these terms.
13. Changes to these terms
We may update these terms. The version in force when you place an order applies to that order. We’ll change the date at the top when we do.
14. Governing law and disputes
These terms are governed by the laws of the Province of Ontario, Canada, without regard to its conflict-of-law rules. If something goes wrong, email us first; most problems are a reprint or a refund away. If we can’t sort it out, disputes will be resolved in the courts of Ontario, Canada, unless your local consumer law gives you the right to bring a claim where you live.
15. Contact
hello@giftdate.co